PermitPartner
Privacy Policy
Effective Date: April 14, 2026
This Privacy Policy explains how PermitPartner LLC ("PermitPartner," "we," "us," or "our") collects, uses, discloses, and protects personal information.
1. Scope
This Privacy Policy applies to information collected through the PermitPartner website, application, account-registration process, customer communications, and related services.
2. Information We Collect
We may collect:
A. Information you provide directly
- name
- company name
- email address
- phone number
- billing information
- login credentials
- addresses submitted for lookup
- notes, saved searches, or account preferences
- communications you send to us
B. Information collected automatically
- IP address
- browser type and device data
- operating system
- approximate location derived from IP
- usage logs
- pages viewed
- referring URLs
- session activity
- cookie or similar identifier data
C. Information from third parties
- payment processor confirmations
- authentication providers
- analytics providers
- customer-support systems
- publicly available government or permit-related sources used in connection with Service results
3. How We Use Information
We may use information to:
- provide, operate, maintain, and improve the Service;
- create and manage accounts;
- process payments and subscriptions;
- perform address lookups and present likely permitting information;
- store search history, favorites, or account-level workflow data;
- respond to support requests and communicate with users;
- protect the security and integrity of the Service;
- prevent fraud, abuse, or unlawful activity;
- analyze usage and improve product performance;
- comply with legal obligations;
- enforce our agreements.
4. Legal Bases and Rights
Where applicable under law, we process personal information based on one or more of the following: your consent, performance of a contract, legitimate business interests, compliance with legal obligations, and protection against fraud or misuse.
If applicable privacy law grants you rights to access, correct, delete, or obtain a portable copy of certain personal data, or to appeal a denied request, you may submit a request to support@permitpartner.app. We will handle qualifying requests as required by applicable law.
5. Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies for authentication, session management, analytics, product functionality, security, and service improvement.
You can control cookies through your browser settings, but some parts of the Service may not function properly if cookies are disabled.
6. How We Share Information
We may share information:
- with service providers that help us host, analyze, secure, bill, support, or operate the Service;
- with payment processors;
- with analytics and communications vendors;
- with professional advisors such as attorneys, accountants, or insurers;
- in connection with a merger, acquisition, financing, diligence process, reorganization, bankruptcy, or sale of assets;
- to comply with law, legal process, or government request;
- to protect rights, safety, and security;
- with your direction or consent.
We do not sell personal information in the ordinary colloquial sense unless expressly disclosed. If our practices ever qualify as a regulated sale or other regulated disclosure under applicable privacy law, we will provide any required notices and choices.
7. Data Retention
We retain information for as long as reasonably necessary to provide the Service, maintain legitimate business records, resolve disputes, enforce agreements, comply with legal obligations, and improve or secure the Service.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Third-Party Services
The Service may contain links to third-party websites or services. We are not responsible for the privacy or security practices of third parties.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by appropriate means and update the Effective Date.
12. Contact and Privacy Requests
PermitPartner LLC
2145 Molalla Rd, Woodburn, OR 97071
support@permitpartner.app